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Showing items 61-70 of 145 results for "department of home affairs"

On-site interpreting

Created: 20 July 2022

About on-site interpreting The on-site interpreting service is available for agency clients to book an interpreter to attend an appointment face-to-face. When using a phone interpreter would not be suitable, TIS National can arrange for an interpreter to visit your location. On-site interpreting services can be arranged for any location in Australia (subject to interpreter availability). An on-site interpreter may be most appropriate when: you have a scheduled appointment with a client ...read more

Free Interpreting Service for pharmacies

Created: 11 April 2022

  The Free Interpreting Service aims to provide equitable access to key services for people with limited or no English language proficiency. Pharmacies can access the Free Interpreting Service to provide community pharmacy services by calling the Pharmacy Priority Line. Watch an educational video for pharmacists. Why pharmacies use interpreters Australia has a rich cultural diversity. Pharmacies use credentialed interpreters to communicate with people who may have limited or no English proficiency. Pharmacies...read more

Free Interpreting Service application form for allied health professionals

Created: 14 December 2022

The Free Interpreting Service aims to provide equitable access to key services for people with limited or no English language proficiency. TIS National delivers the Free Interpreting Service on behalf of the Australian Government. Access to the Free Interpreting Service is available to all eligible private sector allied health professionals providing services in the following Local Government Authorities (LGAs): Jurisdiction LGA ...read more

Interpreter support and resources

Created: 06 January 2016

Support for TIS National interpreters Interpreter Liaison officers TIS National interpreters receive direct support from a team of dedicated Interpreter Liaison officers to assist with enquiries relating to interpreting assignments. Interpreter Liaison officers can assist to clarify ethical issues, report workplace health and safety concerns and provide feedback about interpreting assignments. The team can also provide assistance if you need to de-brief after a particularly challenging assignment. You can...read more

Promoting TIS National

Created: 16 September 2015

Why promote TIS National By promoting TIS National you are providing Access and Equity to non-English speaking individuals and your non-English speaking clients. Providing language services adds value to your department, agency or organisation by catering for, and acknowledging all Australians regardless of cultural, linguistic or religious backgrounds. How to promote TIS National There are a number of ways you can promote TIS National services to your clients: Distribute copies of TIS National’s...read more

14- How do I provide feedback to TIS National?

Created: 29 June 2017

TIS National is the language service provider in the Department of Home Affairs. The Global Feedback Unit (GFU) is the central point for receiving all departmental feedback, including services provided by TIS National.  In TIS National, we value feedback from our clients, as it helps us to improve our work and enhances the quality of interpreting services that we deliver to government, business and communities, through the provision of credentialed, cost-effective and secure language services.  TIS National...read more

How can I provide feedback about TIS Online?

Created: 29 June 2017

TIS National is the language service provider in the Department of Home Affairs. The Global Feedback Unit (GFU) is the central point for receiving all departmental feedback, including services provided by TIS National.  In TIS National, we value feedback from our clients, as it helps us to improve our work and enhances the quality of interpreting services that we deliver to government, business and communities, through the provision of credentialed, cost-effective and secure language services.  TIS National...read more

Stella Alves Da Motta

Photo of interpreter Stella Alves Da Motta

Created: 23 April 2015

Stella started interpreting by chance. Her first career was as a teacher in her birth country Brazil and when she arrived in Australia she did some relief teaching. It was then that a friend approached her for some assistance interpreting for a psychology appointment and she has now been interpreting in Portuguese for 23 years. The code of ethics is an important tool Stella says ‘you need to be tough to be an interpreter, it’s a tough profession’. Her greatest challenge while working as an interpreter is not...read more

Maria Amore

Photo of interpreter Maria Amore

Created: 23 February 2016

Maria is a Tasmania based Italian interpreter who was born in Calabria, Italy and arrived in Australia on her second birthday. Maria learnt to speak Italian from her parents, ‘Children absorb language and that’s what happened to me’, Maria explains. When she is not interpreting, Maria loves to spend time with her grandchildren and read a wide variety of books in Italian to maintain the language.  Living in Italy Soon after she married her Italian husband Maria moved to Italy. They lived in Bologna where she...read more

Help Using TIS National Services

Created: 21 July 2022

The Translating and Interpreting Service (TIS National) is an interpreting service for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients. Our services enable non-English speakers to independently access services and information in Australia. Services for non-English speakers TIS National provides access to interpreters over the phone or to attend an appointment in person. The majority of TIS National services are free to non-English...read more