Contact us

Contact details for TIS National services and teams, including a contact form and feedback form.

Contact us

Phone interpreting

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Immediate phone interpreting

Call and request an interpreter 24 hours a day, every day of the year

Phone: 131 450 (within Australia)

Phone: +613 9268 8332 (outside Australia)

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Automated Telephone Interpreting Service (ATIS)

Call and request an interpreter 24 hours, every day of the year

Phone: 1800 131 450

Client account enquiries

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Client Engagement

Client account enquiries

Phone: 1300 655 820

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Free Interpreting Service (FIS)

Enquiries about free services

Phone: 1300 575 847

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Client Accounts

Invoice or payment enquiries. All enquiries to be made by email.

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Postal address

TIS National GPO Box 241 MELBOURNE VIC 3001

Pre-booked phone, video remote and on-site interpreting

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Service Delivery

TIS Online and existing booking enquiries

Phone: 1300 655 082

Interpreter enquiries 

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Interpreter Liaison

Enquiries from interpreters

Phone: 1300 132 621

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Interpreter pay enquiries

Enquiries from interpreters

Phone: 1300 655 080

Ask us a question

To submit an enquiry please complete the form below and the relevant area will respond to you as soon as possible.

If you would like to provide feedback about TIS National, please complete the Department of Home Affairs’ Compliments, complaints and suggestions form

Contact us form