Interpreter booking form

If you would like to pre-book a phone or on-site (face-to-face) interpreter, please complete the online form below.

Booking requests will only be taken up to three months in advance for both pre-booked phone and on-site interpreting jobs. 

The minimum booking times are as follows:

  • 30 minutes for a pre-booked phone interpreter
  • 90 minutes for an on-site interpreter.

Confirmation of receipt of this request will be sent to your nominated email address. Likewise, you will be sent a job number when an interpreter has been allocated to this booking.

This booking may incur charges. Please refer to the interpreting service charges for a schedule of GST inclusive charges.

Cancellations must be made in writing or by email providing valid reasons for the cancellation at least 24 hours prior to the appointment or the client will be charged. The cancellation fee is the charge for the period of the booking. To cancel your booking contact the relevant team at TIS National.

Please note: TIS National has changed some of the languages listed in this form.  View our news article Languages updated for details.

* Indicates a required field

Contact Details The booking contact is the person who is making the booking and needs to be notified of any job confirmation, change or cancellation. This may be the same or a different person as the site contact for the day of the booking
Details of site contact
Appointment details

On-site interpreter booking

Location of appointment

Telephone interpreter booking

Please select the preferred gender of the interpreter*
If an interpreter of this gender cannot be allocated, would you like TIS National to allocate an interpreter of another gender?*
Nature of appointment
Please indicate the nature of your request*
High profile subject type*
Sensitive subject type*
Is the consultation related to compensation or litigation claims?*

I have read and understand TIS National’s interpreter allocation policy*

I have read and understand the department’s privacy statement*

I have read and understand the department’s security statement*