About TIS National

The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Department of Immigration and Border Protection for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.

TIS National has:

  • more than 40 years experience in the interpreting industry

  • access to over 2500 contracted interpreters across Australia

  • access to interpreters speaking more than 160 languages.

We provide:

  • Immediate phone interpreting.

  • ATIS Voice automated voice-prompted immediate phone interpreting.

  • Pre-booked phone interpreting.

  • On-site interpreting.

  • Illegal Maritime Arrival (IMA) interpreting.

The TIS National immediate phone interpreting service is available 24 hours a day, every day of the year for the cost of a local call for any person or organisation in Australia who needs an interpreter.

TIS National’s mission

Find out about our mission to be Australia’s premier choice for non-English speakers, interpreters, agency clients and staff, in the provision of language services to deliver access and equity to the community.

History of TIS National

Find out about the history of TIS National and language services in Australia.

Access and Equity

Access and Equity reflects the principle that all Australians should be able to access government programs and services equitably, regardless of their cultural, linguistic or religious backgrounds. Find out how TIS National supports the Australian government’s Access and Equity policy.

TIS National publications and promotions

A range of publications and promotional materials are available to download or order through this site to help you access TIS National services.