Pre-booked phone interpreter form

Please submit pre-booked phone interpreting requests at least 48 hours prior to the time and date you require the interpreter.

Failure to provide at least 48 hours' notice for pre-booked phone interpreting requests may result in TIS National being unable to service your request.

If you would like to pre-book a phone interpreter in advance of an appointment.

Booking requests will only be accepted up to three months in advance.

    The minimum booking time is 30 minutes for a pre-booked phone interpreter.

    TIS National will send a confirmation to your nominated email address when this request is received and another confirmation (including your job number) when an interpreter has been allocated to your phone booking.

    This booking may incur charges. Please view our interpreting service charges and cancellation policy before submitting a booking request. You can also estimate the cost your booking using our cost calculator.

    View the languages currently available through TIS National.

    If you require an on-site interpreter, visit the TIS Online automated on-site booking system.

    If you require an immediate phone interpreter, please contact TIS National on 131 450.

    Do you have a TIS Online login to make an interpreter booking using your TIS National client code? More information Your TIS Online login is your email address, client code and a unique password.
    TIS Online
    Click here to log in to your TIS Online account to request and manage your pre-booked telephone jobs.
    Pre-booked telephone request can be submitted via your TIS Online portal. To arrange access to TIS Online, please contact your account administrator. Alternatively, please email the TIS National Client Support Team at

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