TIS National promotional materials catalogue

The Translating and Interpreting service (TIS National) provides a range of promotional materials to assist you and your clients to access our services.

TIS National provides a range of promotional products in electronic format for you to view, print or save immediately. Some promotional products are also available in hard-copy format on request using the promotional materials request form.

Bridge the communication gap e-brochure

The Bridge the communication gap e-brochure provides general information about working with interpreters.

Bridge the communication gap e-brochure PDF(786 KB)

Bridge the communication gap e-brochure Doc(24 KB)

A guide to services e-brochure

The A guide to services e-brochure provides information about accessing TIS National’s services.

A guide to services e-brochure PDF(971 KB)

A guide to services e-brochure Doc(25 KB)

How to use the Medical Practitioners' Priority Line

How to use the Medical Practitioners Priority Line DL card

The How to use the Medical Practitioners’ Priority Line card provides information on how to access a TIS National telephone interpreter using the Medical Practitioners’ Priority Line. 

How to use the Medical Practitioners' Priority Line PDF(1 MB)

How to use the Pharmacists' Priority Line

How to use the Pharmacists Priority Line DL card

The How to use the Pharmacists’ Priority Line card provides information on how to access a TIS National telephone interpreter using the Pharmacists’ Priority Line. 

How to use the Pharmacists' Priority Line PDF(207 KB)

How to use TIS National’s telephone interpreting services

How to use TIS Nationals telephone interpreting services DL card

The How to use TIS National’s telephone interpreting services card provides information on how to access a TIS National telephone interpreter. 

How to use TIS National’s telephone interpreting services PDF(138 KB)

Instructional poster for non-English speakers calling 131 450

At TIS National, we always strive to provide excellent service to our clients. To ensure that non-English speakers (NES) are able to access interpreting services effectively, TIS National developed an Instructional poster for non-English speakers calling 131 450, which displays the process of a NES initiated call to TIS National. This poster is available in our high demand languages and can be used by agencies to display it in-language to their clients.

 

You can download the translated versions of the Instructional poster for non-English speakers calling 131 450 by clicking on the language links below:

 

Instructional poster for non-English speakers calling 131 450 in Arabic

 

 

Instructional poster for non-English speakers calling 131 450 in Cantonese

 

 

Instructional poster for non-English speakers calling 131 450 in Dari

 

 

Instructional poster for non-English speakers calling 131 450 in Farsi

 

 

Instructional poster for non-English speakers calling 131 450 in Korean

 

 

Instructional poster for non-English speakers calling 131 450 in Mandarin

 

 

Instructional poster for non-English speakers calling 131 450 in Spanish

 

 

Instructional poster for non-English speakers calling 131 450 in Tamil

 

 

Instructional poster for non-English speakers calling 131 450 in Turkish

 

 

Instructional poster for non-English speakers calling 131 450 in Vietnamese

 

 

Instructional poster for non-English speakers calling 131 450 in English

 

 

  

 

ATIS Instructional booklet

The ATIS instructional booklet provides information on how to access a TIS National phone interpreter using the Automated Telephone Interpreting Service (ATIS) and includes a section where you can write your ATIS account login details.

View more information about ATIS.  

ATIS Instructional booklet PDF(440 KB)

TIS National multilingual poster

When you need an interpreter phone 131 450

The TIS National multilingual poster can be displayed by your agency to help non-English speakers identify agencies which provide access to our interpreting services. The poster can be printed in your preferred size by changing your printer settings.

TIS National multilingual poster PDF(407 KB)

Language identification card

Language Card

The Language identification card is a tool to help you identify a non-English speakers’ language.

The card includes translations of the phrase “Please indicate which language you speak and we will try to obtain an interpreter to help us” in a range of different languages. You can show the card to a non-English speaker to help them indicate the language they speak.

Language identification card PDF(409 KB)

I need an interpreter card

The wallet-sized I need an interpreter card is designed to assist non-English speakers to request an interpreter when they need to communicate with an English speaker. Once a non-English speaker’s language has been identified, the required language can be written on the card for the client to use again in the future.

This product is available in hard copy on request by completing the promotional materials request form.

I need an interpreter card PDF(148 KB)