TIS National promotional materials catalogue

The Translating and Interpreting service (TIS National) provides a range of promotional materials to assist you and your clients to access our services.

TIS National provides a range of promotional products in electronic format for you to view, print or save immediately. Some promotional products are also available in hard-copy format on request using the promotional materials request form.

Bridge the communication gap e-brochure

The Bridge the communication gap e-brochure provides general information about working with interpreters.

Bridge the communication gap e-brochure PDF(786 KB)

Bridge the communication gap e-brochure Doc(24 KB)

A guide to services e-brochure

The A guide to services e-brochure provides information about accessing TIS National’s services.

A guide to services e-brochure PDF(806 KB)

A guide to services e-brochure Doc(25 KB)

Instructional poster for non-English speakers calling 131 450

At TIS National, we always strive to provide excellent service to our clients. To ensure that non-English speakers (NES) are able to access interpreting services effectively, TIS National developed an Instructional poster for non-English speakers calling 131 450, which displays the process of a NES initiated call to TIS National. This poster is available in our high demand languages and can be used by agencies to display it in-language to their clients.

 

You can download the translated versions of the Instructional poster for non-English speakers calling 131 450 by clicking on the language links below:

 

Instructional poster for non-English speakers calling 131 450 in Arabic

 

 

Instructional poster for non-English speakers calling 131 450 in Cantonese

 

 

Instructional poster for non-English speakers calling 131 450 in Dari

 

 

Instructional poster for non-English speakers calling 131 450 in Farsi

 

 

Instructional poster for non-English speakers calling 131 450 in Korean

 

 

Instructional poster for non-English speakers calling 131 450 in Mandarin

 

 

Instructional poster for non-English speakers calling 131 450 in Spanish

 

 

Instructional poster for non-English speakers calling 131 450 in Tamil

 

 

Instructional poster for non-English speakers calling 131 450 in Turkish

 

 

Instructional poster for non-English speakers calling 131 450 in Vietnamese

 

 

Instructional poster for non-English speakers calling 131 450 in English

 

 

  

 

ATIS Instructional booklet

The ATIS instructional booklet provides information on how to access a TIS National phone interpreter using the Automated Telephone Interpreting Service (ATIS) and includes a section where you can write your ATIS account login details.

View more information about ATIS.  

ATIS Instructional booklet PDF(150 KB)

TIS National multilingual poster

When you need an interpreter phone 131 450

The TIS National multilingual poster can be displayed by your agency to help non-English speakers identify agencies which provide access to our interpreting services. The poster can be printed in your preferred size by changing your printer settings.

TIS National multilingual poster PDF(407 KB)

Language identification card

Language Card

The Language identification card is a tool to help you identify a non-English speakers’ language.

The card includes translations of the phrase “Please indicate which language you speak and we will try to obtain an interpreter to help us” in a range of different languages. You can show the card to a non-English speaker to help them indicate the language they speak.

Language identification card PDF(409 KB)

I need an interpreter card

The wallet-sized I need an interpreter card is designed to assist non-English speakers to request an interpreter when they need to communicate with an English speaker. Once a non-English speaker’s language has been identified, the required language can be written on the card for the client to use again in the future.

This product is available in hard copy on request by completing the promotional materials request form.

I need an interpreter card PDF(148 KB)

TIS National business card

The TIS National business card is intended for use by agencies who use TIS National services. These cards are a convenient way of keeping the TIS National phone number easily accessible.

This product is available in hard copy on request by completing the promotional materials request form.

TIS National business card PDF(146 KB)

TIS National sticker

The TIS National stickers are another way of ensuring the TIS National phone number is easily accessible. These stickers are designed to fit along the handset of your telephone with a space for you to write your agencies client code for future reference.

This product is available in hard copy on request by completing the promotional materials request form.

TIS National sticker PDF(141 KB)

I need an interpreter sticker

Image of I need an interpreter sticker

The I need an interpreter sticker is designed to assist non-English speakers to request an interpreter when they need to communicate with an English speaker.

Agencies can provide this sticker to their non-English speaking clients, once their language has been identified and written on the sticker for the client to use again in the future.

These stickers are designed to fit along the back of a card (such as a Medicare card) or the back of a mobile phone.

This product can be ordered through our promotional materials request form.

 

I need an interpreter sticker PDF(40 KB)