Tip Tuesday: We provide videos with tips and instructions!
23 November 2018
TIS National provides a range of videos to assist you and your clients to access and use our services.
TIS National Overview video
Get to know how TIS National operates and find out about our latest services. The TIS National Overview video provides an overall introduction to our Contact Centre Operations, Client and Interpreter Liaison Teams.
Find out the right service for your agency by watching the TIS National Overview video.
Hints and tips for working with interpreters video
When conversing through an interpreter, it is important to adopt some specific behaviours and styles of communication. The hints and tips for working with interpreters video provides information on some effective ways to bridge the communication gap between English speakers and non-English speakers through the use of interpreters.
Automated Telephone Interpreting Service (ATIS) video
ATIS is our automated voice-prompted immediate phone interpreting service, allowing you to access interpreters in high demand languages without having to wait in a queue to be assisted by an operator.
The ATIS video explains the simple five step process to accessing an immediate phone interpreter.
TIS Online video
We also have a range of TIS Online videos. TIS Online is an automated booking tool which allows our agency clients to request, manage and monitor all of their TIS National on-site interpreter bookings online and allows our interpreters to select the jobs they would like to complete.