Video remote interpreting

About video remote interpreting

Video remote interpreting allows agencies to connect with an interpreter via a video conferencing platform rather than on-site or via phone. TIS National offers all agency clients the ability to book interpreters for video remote interpreting services through our online booking system, TIS Online. 

This service will complement TIS National’s existing on-site and telephone interpreting services by providing agencies with added flexibility when booking interpreters for engagements with their non-English speaking (NES) clients. 

Booking a video remote interpreter 

All interpreting booking requests must be made through the TIS Online portal, and wherever possible, with at least one week’s prior notice.

Bookings have a minimum time of 30 minutes and may be made for appointments up to 90 calendar days in advance from the date of request.