TIS National wins at Melbourne Design Awards for TIS Online

10 November 2015

The Translating and Interpreting Service (TIS National) entered our innovative service delivery project TIS Online into the Melbourne Design Awards.  TIS Online is an automated booking tool which allows agency clients to request, manage and monitor all of their TIS National on-site interpreter bookings online and allows interpreters to select the jobs they would like to complete. 

The Melbourne Design Awards recognises excellence and innovation across a range of design disciplines. Entries come from fields including architecture, web design and product design. Run by Design100, with a panel of 180 of the world’s leading design minds, winning in any category is a significant accomplishment.

TIS National received awards in two categories. The hard work of our Technology and Projects (TAP) team was rewarded by the international judging panel. We received a Gold award in the Government Service category, and a Silver award in the Digital Experience (website) category.

Fran Bailey, Manager Technology and Projects says ‘The user friendly design of TIS Online has been demonstrated by the early adoption from many clients and interpreters. This has ensured that agencies are able to secure an interpreter for their bookings in minutes from requesting a booking, previous to TIS Online this could take days, even weeks. This is so important for non-English speakers who require timely access to services.’ 

Laura Geisler, Strategic Projects Manager says ‘This is a brilliant accomplishment for TIS National and the Department as a whole. It is rewarding to receive recognition for the cutting edge work and commitment from our very talented project team, including our collaborators at Reading Room.

The TAP team would like to thank TIS National Director, Trevor Neroy for his vision and support of this project from its inception.

View TIS Online for agencies

View TIS Online for interpreters

 TIS Online project team

Back row, left to right: Trevor Neroy, Amy Moulton, Laura Geisler, Fran Bailey, Ian Laslett (Reading Room), Mark Payne (Reading Room), Raja Annadurai, and Matt Holyoake (Reading Room)

Front row, left to right: Katia Salera, Vernon Ho, Chris Lim, Lauren Liang, and Ronald Chan (Reading Room)


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