Eligibility
Access to the Free Interpreting Service is available to all eligible private sector allied health professionals providing services in the following Local Government Authorities (LGAs):
| Jurisdiction | LGA |
| ACT | Canberra |
| NSW | Fairfield, Liverpool, Blacktown, Albury, Armidale, Coffs Harbour, Newcastle, Wagga Wagga, Wollongong |
| NT | Darwin |
| Qld. | Brisbane, Logan, Cairns, Gold Coast, Toowoomba, Townsville |
| SA | Adelaide, Mount Gambier |
| Tas. | Launceston, Hobart |
| Vic. | Casey, Greater Dandenong, Hume, Wyndham, Brimbank, Melton, Greater Geelong, Greater Shepparton, Mildura, Wodonga |
| WA | Perth |
More detailed information on eligibility can be found here.
Eligible private sector allied health professionals can apply for access to the Free Interpreting Service below.
Note: If you do not deliver allied health services within one of the above listed LGAs, you are not eligible for the Free Interpreting Service. You can register for a fee-paying TIS National account here.
The Australian Government administers programs that provide support in the areas of mental health, aged care and disability. Some of these programs include the National Disability Insurance Scheme (NDIS), Commonwealth Home Support Programme (CHSP) and Home Care Packages (HCP). Most of these programs already provide funded interpreter support to assist patients and clients with low English proficiency. As such, the Free Interpreting Service does not cover patients or clients who are receiving funding and/or support for the specific purposes covered under these Australian Government programs.
If you need interpreter services to support your patient or client under an Australian Government program, you may be eligible for a government-funded TIS account. For more information, please contact TIS National's Client Engagement team on 1300 655 820 or email tispromo@homeaffairs.gov.au.
To enable us to assess your application as quickly as possible, please provide as much complete and accurate information as possible. TIS National will contact you to advise you of the outcome of your application within 20 business days.
