Frequently asked questions

If you cannot find what you are looking for, our Frequently Asked Questions pages may have the answer.

Frequently Asked Questions for people with no or limited English language skills

View our Frequently Asked Questions for people with no or limited English language skills page for answers to some common questions in a range of high demand languages.

Frequently Asked Questions for interpreters

View our Frequently Asked Questions for interpreters page for answers to some common questions about appointment to our panel of service providers and providing services as a TIS National interpreter. 

Frequently Asked Questions for agencies

View our Frequently Asked Questions for agencies page for answers to some common questions about using our services.