On-site interpreting

On-site (face-to-face) interpreters can be booked in advance of an appointment to attend a particular location. On-site interpreters can be arranged for any location in Australia (subject to interpreter availability).

On-site appointments are usually booked by the organisation that needs to communicate with their non-English speaking client by submitting an on-site interpreter booking request up to three months before an appointment.

If an organisation has arranged an on-site interpreter for you and you need to cancel the appointment, it is important you tell the organisation as soon as possible, as they will be charged for the service if they do not cancel the booking with TIS National at least 24 hours before the appointment.