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Showing items 111-120 of 150 results for "department of home affairs"

Help using TIS National services

Created: 21 September 2021

Become a TIS National client Agency and business clients that need access to TIS National interpreting services need to register to become a TIS National client. Not sure? Talk to someone about becoming a client, by contacting the TIS National Client Liaison Team. What services does TIS National provide? TIS National provides interpreting services to agencies and businesses that need to communicate with their non-English speaking clients. These services also enable non-English speakers to independently access...read more

Bojana Tatarevic

Photo of interpreter Bojana Tatarevic

Created: 18 October 2016

Using her language skills to help Bojana had just turned 17 when she volunteered to help fellow Serbian people when they first arrived in Australia. ‘As I was the only person in the group who could speak some English I became their unofficial interpreter. They were vulnerable and found it difficult in new environments when they first arrived. They felt terrible because they could not get their messages through to enable people to understand them. I guess the need and ability to speak English helped me start...read more

COVID 19 Coronavirus and TIS National services

Created: 04 November 2020

COVID-19 (Coronavirus) and TIS National services With the COVID-19 situation changing rapidly, TIS National continues providing language services to the Australian community. This includes people with no or limited English language skills, agencies and businesses that need to communicate with their clients. This ensures that despite the unprecedented circumstances, Australian Government’s programs and services are accessible by all eligible Australians, responsive to their needs, and deliver equitable outcomes,...read more

COVID-19 (Coronavirus) and TIS National services

Created: 25 March 2020

COVID-19 (Coronavirus) and TIS National services With the COVID-19 situation changing rapidly, TIS National continues providing language services to the Australian community. This includes people with no or limited English language skills, agencies and businesses that need to communicate with their clients. This ensures that despite the unprecedented circumstances, Australian Government’s programs and services are accessible by all eligible Australians, responsive to their needs, and deliver equitable outcomes,...read more

Terms and conditions of use

Created: 17 May 2018

1. General 1.1. Services provided by the Translating and Interpreting Service (“TIS National”), and your use of this website, are subject to the terms and conditions set out below, any terms and conditions that appear in, are referred to, or are linked to by these terms and conditions, and any additional or supplementary terms and conditions you agree to when making a booking (“Terms”).  Subject to clause 1.2 below, in the event of any inconsistency or conflict, the terms and conditions set out below prevail. 1.2. If...read more

Interpreting service charges

Created: 15 October 2021

TIS National provides interpreting on a fee-for-service basis. Calculate the cost of your booking Estimate what a booking will cost using our cost calculator. Should you require a quote for a booking, please contact the Client Liaison team. Book an interpreter On-site interpreters and telehealth jobs can be requested through the TIS Online automated on-site booking system. Pre-booked phone interpreters can be requested through the online phone interpreter booking form. Immediate phone interpreters can be requested...read more

How do I pay my invoice

Created: 06 June 2013

Payment can be made by cheque, money order, credit card or electronic funds transfer. Bank cheques, personal cheques and money orders can be mailed to: TIS National GPO Box 241 MELBOURNE VIC 3001 Credit card details can be provided by: email to tis.finance@homeaffairs.gov.au over the phone by calling 1300 304 604 during business hours 9am-5pm EST. Payments by Electronic Funds Transfer (EFT) can be made to the following account:                                                                                                                                           ...read more

Can I work from home

Created: 07 June 2013

Yes. TIS National interpreters can work from home by completing telephone assignments. Interpreters working from home are required to have a quiet area to complete assignments without distractions. ...read more

Is there a TIS Online app?

Created: 22 February 2015

No. At this stage you need to access TIS Online using an internet browser, however it may be useful to bookmark TIS Online onto the home screen of your mobile device for easy access....read more