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Showing items 131-140 of 145 results for "department of home affairs"

20- I need to use an interpreter to discuss family violence

Created: 03 May 2016

The Australian Government has developed a Family Safety Pack with information on Australia’s laws regarding domestic and family violence, sexual assault and forced marriage, and a woman’s right to be safe.  The pack includes four factsheets and a storyboard, translated into 46 languages.  The Family Safety Pack is available on the Department of Social Services website.  ...read more

Han-Yin Yang

Han Yin Yang at the beach

Created: 30 October 2018

I was born in Taiwan, migrating to Australia with my family around the year 2000. Taiwan is an island that heavily relies upon international trades. When I was young, I had the opportunity to observe interpreters working in business fields. I was amazed by their language and communication skills. All of them not only interpreted the meaning of the words but the emotions of the speakers as well. Although they are not professional actors, their performances were awesome and impressive. Since then I had made up...read more

Tip Tuesday: Multilingual access for non-English speakers

Created: 16 January 2018

TIS Multilingual is our translated content that provides non-English speakers with information about how to independently access a TIS National interpreter and the types of agency clients they can communicate with. TIS Multilingual improves the multilingual services offered to our diverse, multilingual audience by displaying translated HTML content in the top ten high-demand languages. Non-English speakers can also access translated information about: how to access an immediate phone interpreter using...read more

Pharmacy Free Interpreting Service non-Medicare COVID-19 vaccinations

Created: 13 September 2021

Extension of the Free Interpreting Service to pharmacies for the administration of COVID-19 vaccines to non-Medicare clients  To support the Australian Government’s objective to encourage non-English speaking cohorts in the Australian community to be vaccinated against COVID-19, TIS National has temporarily extended the Free Interpreting Service to now cover non-Medicare patients receiving their COVID-19 vaccine. Pharmacists are able to utilise interpreters from TIS National to assist in their consultations...read more

Tip Tuesday: The best time to access TIS National services

Created: 20 March 2018

TIS National immediate telephone services are available 24 hours a day, every day of the year by calling 131 450. The amount of time it takes to connect to a contact centre operator is generally shorter in the morning between the hours of 8am and 10am Australian Eastern Standard Time (AEST), and all day on Fridays. Automated Telephone Interpreting Service (ATIS) immediate telephone services are also available 24 hours a day, every day of the year by calling 1800 131 450. Most of our business support teams are...read more

Tip Tuesday: Top tips for interpreters by interpreters!

Created: 20 February 2018

TIS National periodically profiles interpreters who exemplify TIS National's mission and apply the Australian Institute of Interpreters and Translators (AUSIT) Code of Ethicsin their work. Here are some of their top tips on interpreting: Always be confident but respectful of others. Always be professional. Have broad knowledge because knowledge is power for any interpreter.   Be positive, have confidence to communicate with others efficiently and always strive...read more

Decommissioning of the pre-booked telephone interpreting form

Created: 15 August 2022

From Monday 15 August 2022, the pre-booked telephone interpreting form will no longer be available on the TIS National website. Agency clients will need to pre-book a telephone interpreter by logging in to the TIS Online portal and clicking the Create pre-booked telephone job button. How do I access the TIS Online portal? All agency clients with a TIS National account are automatically registered to use TIS Online to manage their interpreter bookings.  To book a pre-booked telephone assignment, you must be...read more

Extension of the Free Interpreting Service for COVID-19 vaccinations

Created: 10 September 2021

Extension of the Free Interpreting Service to assist private medical practices on weekends and non-Medicare patients To support the Australian Government’s objective to encourage non-English speaking cohorts in the Australian community to be vaccinated against COVID-19, TIS National has temporarily extended the Free Interpreting Service to now cover non-Medicare patients receiving their COVID-19 vaccine. Further, medical practices can now book onsite interpreters on weekends for COVID-19 vaccination purposes....read more

Pre-booked phone interpreter form

Created: 01 October 2015

Please submit pre-booked phone interpreting requests at least 48 hours prior to the time and date you require the interpreter. Failure to provide at least 48 hours' notice for pre-booked phone interpreting requests may result in TIS National being unable to service your request. If you would like to pre-book a phone interpreter in advance of an appointment. Booking requests will only be accepted up to three months in advance. The minimum booking time is 30 minutes for a pre-booked phone interpreter. ...read more

Interpreter certification

Created: 04 September 2018

Credentials from the National Accreditation Authority for Translators and Interpreters (NAATI) are the only qualifications officially accepted for the interpreting profession in Australia. There are three main levels of interpreter credentials available through NAATI: Certified Interpreter (or higher) Certified Provisional Interpreter Recognised Practising Interpreter Some TIS National interpreters hold none of the credentials outlined above and are referred to as...read more