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Showing items 11-20 of 150 results for "department of home affairs"

Provide feedback

Created: 08 June 2021

TIS National endeavours to provide a high quality of service to all our clients and values feedback for continuous improvement of our services. Please provide your feedback by completing the Department of Home Affairs’ Compliments, complaints and suggestions form.  We will only contact you about your feedback if you have indicated that you would like a response from TIS National.    ...read more

Frequently Asked Questions for interpreters

Created: 23 May 2013

The Translating and Interpreting Service (TIS National) has produced some Frequently Asked Questions designed to answer some common questions for current and potential interpreters. If you cannot find what you are looking for on our website, please contact us and a TIS National staff member will help with your enquiry....read more

Tip Tuesday: When to pre-book a phone interpreter

Created: 03 April 2018

Pre-booking an interpreter is recommended when the assignment may be complex, requires specialist knowledge or the availability of interpreters in a particular language is limited. Pre-booking allows time for background or briefing material to be provided and examined by the interpreter, so the actual interpreting time is used in the most efficient manner. In many cases, using a pre-booked phone interpreter has proven to be an effective and less expensive alternative to providing an on-site interpreter. Read...read more

Hints and tips for working with interpreters

Created: 02 September 2021

When conversing through an interpreter, it is important to adopt some specific behaviours and styles of communication. The Hints and tips for working with interpreters video provides information on some effective ways to bridge the communication gap between English speakers and non-English speakers through the use of interpreters. For more information about working with interpreters, visit our Working with TIS National interpreters page. You can also find out more about working effectively with TIS National...read more

TIS Multilingual promotional video

Created: 21 December 2015

TIS Multilingual improves the multilingual services offered to our diverse, multilingual audience. The TIS Multilingual video displays how to view the translated HTML content in the top ten high-demand languages within three sections of the TIS National website. More information about TIS Multilingual is available from the TIS Multilingual page. If you would like to provide feedback, please complete our online feedback form or contact us. ...read more

Change of bank details request form

Created: 06 June 2013

If you need to change your bank account details with TIS National, complete the change of bank details request form. Completed forms should be sent to: Email: interpreters@homeaffairs.gov.au Post: TIS National GPO Box 241 MELBOURNE VIC 3001 ...read more

Frequently Asked Questions for agencies

Created: 18 June 2015

The Translating and Interpreting Service (TIS National) has produced some Frequently Asked Questions designed to answer some common questions for agencies and businesses about our services. If you cannot find what you are looking for on our website please contact us and a TIS National staff member will help with your enquiry. ...read more

TIS National promotional materials catalogue

Created: 15 October 2015

The Translating and Interpreting service (TIS National) provides a range of promotional materials to assist you and your clients to access our services. TIS National provides a range of promotional products in electronic format for you to view, print or save immediately. Some promotional products are also available in hard-copy format on request using the promotional materials request form....read more