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Showing items 51-60 of 150 results for "department of home affairs"

Videos

Created: 24 December 2015

The Translating and Interpreting service (TIS National) provides a range of videos to assist you and your clients to access and use our services. We are TIS National Learn about the types of interpreting services available to clients, how to access an interpreter, the Free Interpreting Service, interpreter appointment to our panel of service providers, allocation and conduct, where to find helpful online resources and how to get in contact with TIS.  ATIS video ATIS is our automated voice-prompted immediate...read more

Tip Tuesday: We provide videos with tips and instructions!

Created: 23 November 2018

TIS National provides a range of videos to assist you and your clients to access and use our services. TIS National Overview video Get to know how TIS National operates and find out about our latest services. The TIS National Overview video provides an overall introduction to our Contact Centre Operations, Client and Interpreter Liaison Teams. Find out the right service for your agency by watching the TIS National Overview video.   Hints and tips for working with interpreters video When conversing through...read more

Professional development for TIS National interpreters

Created: 20 July 2018

Certification The Translating and Interpreting Service (TIS National) highly regards certification from the National Accreditation Authority for Translators and Interpreters (NAATI). TIS National is continually encouraging and recruiting interpreters to provide services in new and emerging languages. Contact your Interpreter Liaison Officer or visit the NAATI website for guidance about how to obtain or upgrade your NAATI credential. Scholarships TIS National is committed to the professionalism of the interpreting...read more

Tip Tuesday: How our client account managers can help you

Created: 23 January 2018

TIS National has a team of client account managers who ensure you have the best possible experience using our interpreting service. Each of our account managers are responsible for providing specialist support and can provide advice on interpreting services tailored to your requirements. Our account managers have in-depth knowledge of TIS National’s business processes and are the first point of contact for any enquiries about the services we provide to the Australian community. If there is anything our account...read more

Register for a TIS National client code

Created: 10 September 2013

To register for TIS National services, including fee paying and free services, please complete the online form below. Eligible non-government organisations wanting to apply for free services should complete the non-government organisations' application for the Free Interpreting Service form. TIS National will email you your client code as soon as possible. The following categories of agency clients should complete this form to register for TIS National services: Medical practitioners (including Pharmacies...read more

The Census is here, and we are ready!

Created: 09 August 2021

TIS National is once again honoured to serve the Australian Bureau of Statistics (ABS) and the wider community in providing immediate in-language telephone interpreting services for the upcoming 2021 Census. TIS National’s involvement this year will be uniquely different to previous years as it will be largely influenced by COVID-19 outbreaks and lockdowns across the country. This unique challenge required us to be agile and flexible to meet the increased demands for interpreting services. To achieve this, we...read more

Working with TIS National interpreters

Created: 22 December 2015

The role of the interpreter The interpreter’s role is to accurately convey the whole spoken message from one language to another while abiding by the Australian Institute of Interpreters and Translators (AUSIT) Code of Ethics. The AUSIT Code of Ethics is intended to regulate the professional conduct of Australian interpreters and includes: professional conduct confidentiality competence impartiality accuracy ...read more

Accessibility

Created: 06 June 2013

This website is progressing to the Web Content Accessibility Guidelines (WCAG) 2.0 (WCAG 2.0) Level AA, a technical standard from the World Wide Web Consortium (W3C). WCAG 2.0 explains how to make web content more accessible and user friendly for all people. The Department of Home Affairs is committed to providing websites that are accessible to the widest possible audience, regardless of technology or ability. TIS National plays a key role in the Australian Government's aims to achieve fairer and more accessible...read more

Sima Keyvan

Photo of Sima Keyvan

Created: 19 December 2017

I am a professional level Farsi (Persian) interpreter based in Melbourne. I believe that a good interpreter never stops learning and improving their skills. I was born in Tehran, Iran, to Russian parents. I studied English and Arabic in my early years, and supplemented these with counselling courses when I came to Australia. Throughout my life I have seen the importance of language for effective relations, interpersonal and cross-cultural communication and overcoming barriers. With my natural ability to connect...read more

Susan Laval

Photo of Susan Laval

Created: 31 August 2017

I grew up in a country named Tanganyika, that technically no longer exits. It was part of the British share of the German territory of East Africa. In 1922 it came under a UN protectorate under British supervision, and then in 1964 formally became part of Tanzania. Swahili was the language spoken on the coast of Tanganyika where I was born. Since then the use of Swahili as the lingua franca of Eastern and Central Africa expanded into the whole of Tanzania and Kenya, parts of Uganda, Rwanda, Burundi, eastern...read more