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Showing items 71-80 of 150 results for "department of home affairs"

Interpreter support and resources

Created: 06 January 2016

Support for TIS National interpreters Interpreter Liaison officers TIS National interpreters receive direct support from a team of dedicated Interpreter Liaison officers to assist with enquiries relating to interpreting assignments. Interpreter Liaison officers can assist to clarify ethical issues, report workplace health and safety concerns and provide feedback about interpreting assignments. The team can also provide assistance if you need to de-brief after a particularly challenging assignment. You can...read more

How do I provide feedback about a Telehealth video interpreting assignment

Created: 21 August 2020

TIS National is the language service provider in the Department of Home Affairs. The Global Feedback Unit (GFU) is the central point for receiving all departmental feedback, including services provided by TIS National.  In TIS National, we value feedback from our clients, as it helps us to improve our work and enhances the quality of interpreting services that we deliver to government, business and communities, through the provision of credentialed, cost-effective and secure language services.  TIS National...read more

How can I provide feedback about TIS Online?

Created: 29 June 2017

TIS National is the language service provider in the Department of Home Affairs. The Global Feedback Unit (GFU) is the central point for receiving all departmental feedback, including services provided by TIS National.  In TIS National, we value feedback from our clients, as it helps us to improve our work and enhances the quality of interpreting services that we deliver to government, business and communities, through the provision of credentialed, cost-effective and secure language services.  TIS National...read more

14- How do I provide feedback to TIS National?

Created: 29 June 2017

TIS National is the language service provider in the Department of Home Affairs. The Global Feedback Unit (GFU) is the central point for receiving all departmental feedback, including services provided by TIS National.  In TIS National, we value feedback from our clients, as it helps us to improve our work and enhances the quality of interpreting services that we deliver to government, business and communities, through the provision of credentialed, cost-effective and secure language services.  TIS National...read more

How do I provide feedback to TIS National

Created: 29 June 2017

TIS National is the language service provider in the Department of Home Affairs. The Global Feedback Unit (GFU) is the central point for receiving all departmental feedback, including services provided by TIS National.  In TIS National, we value feedback from our clients, as it helps us to improve our work and enhances the quality of interpreting services that we deliver to government, business and communities, through the provision of credentialed, cost-effective and secure language services.  TIS National...read more

Stella Alves Da Motta

Photo of interpreter Stella Alves Da Motta

Created: 23 April 2015

Stella started interpreting by chance. Her first career was as a teacher in her birth country Brazil and when she arrived in Australia she did some relief teaching. It was then that a friend approached her for some assistance interpreting for a psychology appointment and she has now been interpreting in Portuguese for 23 years. The code of ethics is an important tool Stella says ‘you need to be tough to be an interpreter, it’s a tough profession’. Her greatest challenge while working as an interpreter is not...read more

Help Using TIS National Services

Created: 06 June 2013

The Translating and Interpreting Service (TIS National) is an interpreting service for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients. Our services enable non-English speakers to independently access services and information in Australia. Services for non-English speakers TIS National provides access to interpreters over the phone or to attend an appointment in person. The majority of TIS National services are free to non-English...read more

Maria Amore

Photo of interpreter Maria Amore

Created: 23 February 2016

Maria is a Tasmania based Italian interpreter who was born in Calabria, Italy and arrived in Australia on her second birthday. Maria learnt to speak Italian from her parents, ‘Children absorb language and that’s what happened to me’, Maria explains. When she is not interpreting, Maria loves to spend time with her grandchildren and read a wide variety of books in Italian to maintain the language.  Living in Italy Soon after she married her Italian husband Maria moved to Italy. They lived in Bologna where she...read more

Privacy Notice

Created: 08 September 2016

The Privacy Act 1988 (Cth) (Privacy Act) requires the Department of Home Affairs (the department) to notify an individual of certain matters when it collects personal information about them. This is your notification of those matters. What does the Translating and Interpreting Service (TIS National) do? TIS National is an interpreting service provided by the department. TIS National provides language services for people who do not speak English and for agencies and businesses that need to communicate with...read more

Free Interpreting Service for real estate agencies

Created: 19 December 2019

The Free Interpreting Service aims to provide equitable access to key services for people with limited or no English language proficiency. Real estate agencies can access the Free Interpreting Service to discuss any private residential property matters with their clients. Why real estate agencies use interpreters Australia has a rich cultural diversity. The 2016 census revealed that Australians were born in almost 200 different countries and speak more than 300 languages. Real estate agents are obliged...read more