NGO application for the Free Interpreting Service form
The Free Interpreting Service aims to provide equitable access to key services for people with limited or no English language proficiency. TIS National delivers the Free Interpreting Service, on behalf of the Department of Social Services.
Non-government organisations (NGOs) can use the Free Interpreting Service to provide approved casework or emergency services that are essential to economic or social participation. This includes services that manage issues arising from health conditions, housing, employment, personal or family safety, and financial crisis.
NGOs are eligible to access the Free Interpreting Service if they are:
- an incorporated, not for profit, non-government and community based organisation
- delivering services to anyone in Australia who is eligible for Medicare
- providing approved casework or emergency services
- not receiving substantial government funding for the delivery of the service (organisations delivering government funded services should discuss access to interpreters with their government funding body).
More detailed eligibility information can be found on the Department of Social Services website.
Eligible NGOs can apply for access to the Free Interpreting Service using the online form below.
Medical practitioners, pharmacies and pharmacists, real estate agencies, trade unions, local government agencies and parliamentarians are also eligible for the Free Interpreting service and should register using the client registration form.
To enable us to assess your application as quickly as possible, please provide as much complete and accurate information as possible. TIS National will contact you to advise you of the outcome of your application as soon as possible.